45+
Years Of Experiences
About Cross Country Installation
CCI'Ѕ primary business is the installation and service of commercial warewash and janitorial dispensers. Cross Country Installations (CCI) is a national installation; dispensing; food-chemical; sanitation; warewash; and dishwasher service company that installs and maintains chemical blend centers, mixing stations, soap dispensers, paper towels, toilet paper, air fresheners, hand soap dispensers and much more.
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More then 45 Years of Experience
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Proven Track Record
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99% Approval Rating
Our Mission & Vision
The mission of CCI is to meet the needs of our customers and exceed their expectations. CCI does this by providing a well-trained network of people to service both the simple and complex needs of our customers. Every effort will be made to complete work in a timely fashion. CCI will continue to meet the needs of all customers while expanding to service a larger territory and adding services as the industry warrants.
WHY CCI IS THE COMPANY YOU NEED
CCI's has many competitive advantages that put us above our competition. We have over 45 years of combined experience in our leadership grouped with an experienced work force who routinely performs installations, preventative maintenance visits, and emergency calls. These skills were honed over 45 years and give CCI a unique competitive advantage over our competition. Whether it is a single installation or a roll out, CCI has the people in place to complete the job within the time period requested and has the testimonials of satisfied customers to prove it. CCI has the technology needed to automatically schedule semiannual preventative maintenance visits, as well as the people in place to perform the preventative maintenance visits. With our vast network of technicians, CCI can respond within 3 days from the time an emergency call is received.
COMPANY HISTORY
WHAT ARE THE KEY BENEFITS OF SERVICES PROVIDED BY CCI?
CCI plans rollouts to make sure the best plan of action is taken, then provides install windows to allow the equipment to be built and shipped as required. This allows the customer to know when we will be installing and also reduces the amount of time the equipment is sitting on location.
With the experience of CCI, little time is lost in training and we are able to start the project without supervision.
AND EVEN MORE BENEFITS:
- CCI values education and safety. 25% of CCI installers are currently Serv-Safe Certified, and that number is increasing everyday.
- Eliminate risk of subcontractor vs. employee challenge. CCI is an LLC that does work for many companies, has employees and contractors, and in all tests meets the independent contractor requirements of the IRS.
- If you want the job done right the first time with outstanding customer service, CCI is the choice for you.
Our Services
National Installation Services:
- Dishwashers
- Warewash Dispensing Equipment
- Janitorial Dispensers
- Laundry Dispensing
- Chemical Blend Centers
- Paper Towel Dispensers
- Toilet Paper Dispensers
- Air Fresheners
- Hand Soap Dispensers
- Hospital Sanitation Equipment
National Maintenance Services:
- Commercial Warewash
- Mixing Stations/Dispensing Equipment
- Sanitation Audits
- Paper Towel Dispensers
- Toilet Paper Dispensers
- Air Fresheners
- Hand Soap Dispensers
- Laundry Dispensing
- Hospital Sanitation Equipment
Some of our Customers Include:
- J.F. Daley International
- Kay Chemical
- Lysol
- North Georgia Beverage
- Puritan
- Softco
- SSDC
- United Biotek
- US Foodservice
- Colgate-Palmolive
- Dial
- Inteplast Group, Ltd.
- P & G
- Day Con
- Grad Tech
- ChemStar
- Burnshine
Testimonials
Dunkin Donuts/Baskin Robbins
Jess,
Please pass along our sincere thanks and appreciation for an OUTSTANDING installation at the Dunkin Donuts/Baskin Robbin combo unit in Leesburg, VA which was completed on February 1 st. We were doing site surveys and follow up training at that location yesterday and the installation was simply perfect to say the least!
Thanks again!
South Central
Frank,
Please pass this note of thanks to everyone on the third party install team. I want to extend a big Texas thank you for all the hard work they do to help the field sales team facilitate installs. All too often the little things done right go unnoticed, but I appreciate it and so does the South Central District.
The South Central District looks forward to working with your team to meet and exceed the expectations of our customers.
Regards,
Doug
Starbucks
Jim and Tony,
As we come into the final 3 weeks of our current rollout with Starbucks, what can I say except THANK YOU! This account has been a huge undertaking and CCI has stood right by our side every step of the way. Our customer is elated at the current success of the rollout! From the first piece meal shipments of parts that were sent in to your warehouse from our warehouse in Winston Salem, Texas Rubber and the printers you were right there for us, assembling kits to go install those first few stores last summer in Manhattan. The numerous conference calls we were all involved in while Starbucks re-wrote the installation protocol, the various trips and meetings you made to meet with Jim and Starbucks corporate in the stores of New York to work with them and help us, help our customer. The list goes on and on. As with any rollout of this magnitude we've hit a few bumps in the road, but in each instance CCI has taken the bull by the horns and found solutions!
Vendor is someone you buy things from, Partners are people who help your business grow, I feel whole heartedly that you are our Partners in every essence of the word! Each job is reviewed to ensure we are going to receive the greatest results for the best pricing possible. As an example, during planning the current Osco Drug Store rollout Jill came back with the suggestion to overlay the routing of an installer working on another project (Starbucks) in that same desolate geography of the Dakota so that we would avoid any additional mileage costs due to the extreme driving distances involved, yet it made financial sense for both. your installer now had enough work in that area to make the trip and Kay avoiding additional costs.
CCI continues to help us lower our equipment costs by sending back unused equipment after large rollouts as well as housing equipment at your warehouse sent in by installers after smaller jobs until a pallet or two are full making it more cost effective to send a truck to pick up all at once versus having numerous installers shipping unused parts back to us numerous times throughout the month. A HUGE step we have taken over the last several months in reducing overages of equipment in the field has come from the initial design by Jill of our new carstock ordering spreadsheets. Jill came up with the spreadsheet design, we've added to it and now it is a tool she uses to survey what is needed against what, if any, stock the installers already have prior to rollout as well as I now use this same spreadsheet to place my carstock orders prior to rollouts. If we are using 11 installers on a Dunkin Combo rollout rather than sending 11 carstock orders back and forth we now have 1 spreadsheet with everything on it for the entire rollout. Our Equipment Center has complimented me on the new form as well citing how much time and energy it saves them as well in order processing.
I just wanted to take a minute to sit down and write out a sincere THANKS to the both of you and highlight some of the successes I have seen while working with everyone there at CCI, especially Jill, over the last 9 months!
Fairfield and San Ramon
Just wanted to let CCI know how good my two installs looked yesterday. It's the little things, but all items were straight, hung correctly, customers were happy. The stores where located in Fairfield, Ca., and San Ramon, CA.
Have a project in mind?
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Mail us anytime sales@crosscountryinstall.com
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Call to anytime 1-800-884-5084